Welcome to the Franklin & Willow Help Center
We are committed to holding your hand and providing the highest level of care through the whole process of making your website. After all, you didn’t start your career to make a website, right? Allow us to hold your hand through the whole process and design your website alongside you.
Submit Support Ticket
Open Launching Guide
A straight-forward roadmap to taking your website live.
Launching your site
Access Video Libraries
Windbreaker
Barlow
Onyx
The Plaza
Private Label
Firefly (more coming soon)
Amore (coming soon)
Brooklyn Pacific (coming soon)
Bare Essentials (coming soon)
Natalie (coming soon)
Janelle (coming soon)
Barlow
Onyx
The Plaza
Private Label
Firefly (more coming soon)
Amore (coming soon)
Brooklyn Pacific (coming soon)
Bare Essentials (coming soon)
Natalie (coming soon)
Janelle (coming soon)
Template Specific Help
Showit Help Docs
Links to all of Showit's most helpful support documents.
Showit Help Docs
View Assets & Tools
Our favorite and recommended resources for stock photos, fonts and other tools you'll find helpful when building your website.
Stock Photos
Fonts
Tools
Stock Photos
Fonts
Tools
Assets & Tools
Get Started
What to do first when getting started with your new website template.
Pre-Website Homework
Installing Your Design
Pre-Website Homework
Installing Your Design
Getting Started
Navigate the Help Center
Showit User Group on FB
Help from Showit users (like you) and from other designers. Use the search to see if your question has already been answered or post your question in the group.
Showit User Group
Subscribe to Showit
Help from Showit's friendly customer support team. Access bottom right of your Showit workspace.
Showit In-app Chat
Submit a Ticket
Help from our team. Great for template-specific questions after exhausting resources here in the help center.
Support Ticket
Help from Real People
Need some extra support?
Upon completion of your Pre-Website Homework Roadmap, you can hire our team to install your template for you. Click here for more information and email us to book.
Submitted
Your message is on its way to us. We try our best to respond ASAP but we like to boogie on the weekends, so you will probably hear back on Monday ;)
Showit User Group on FB
Template Specific Help
Showit Help Docs
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